Design is arranging elements to express purposes. Research is asking questions to gain empathy and reduce uncertainty. They work together to articulate a vision of how things should look and work to make people's life better.

Experience

ZuoraSenior UX Designer

2021 — Now

Beijing, China

ByteDanceUX Designer

2019 — 2021

Lead designer on Performance Management products

Opendoor.comProduct Designer

2017 — 2019

San Francisco, California

Valuation/Appraisal Tools

Mortgage Products

Home Experience Products

Zendesk SellUX/Product Designer

2015 — 2017

San Francisco Bay Area

Door to door sales tools on mobile and web platform

Activity Report for sales reps

Customized booking/order system for enterprise customers

MicrosoftDesign Researcher

2014 — 2015

Redmond

Design researcher for the Visual Studio client and online experiences. Work on cloud platform tools and cloud business application products.

Education

Indiana University Bloomington

Master's degree

2012 — 2014

University of Science and Technology Beijing

Master's degree

2008 — 2011

National Taiwan University of Science and Technology

None/Transfer Student

2009 — 2010

Beijing Forestry University

Bachelor's degree

2004 — 2008

Experience+4

Education

Master's degree

Master's degree

None/Transfer Student

Bachelor's degree

Experience