Expedia partner solution

Transforming complex partner ecosystems through strategic UX solutions. Revitalized the Vrbo owner dashboard into an essential daily tool, streamlined critical hotel partner workflows with API integration, and established a cohesive design framework for the Partner Lifecycle Experience. Consistently delivered measurable business impact while fostering cross-functional collaboration through facilitated design workshops.​

Microsoft 365 Growth User Lifecycle.

Design across the user lifecycle: upsell, acquisition, onboarding, retention and in product engagements.

Worked on multiple E-commerce projects and launched 2 products for Samsung.com.

• Lead designer for the launch of Samsung SMB trade-in program.

• Built interactive prototypes and conducted multiple phases of user testing to fix usability issues and to improve design decisions.

• Conceptualized and designed an up-sell experience to help customers make the right purchase.

• Collaborated with other designers to design and launch Samsung referral program.

• Leveraged and extended current UI system and designed across variety of devices.

• Oversaw tech implementation of designs through regular collaboration with developers, providing mocks and additional specs to communicate design decisions.

• Presented design walk through and future visions for multiple products to senior leadership and Vice Presidents.

Provided design solutions and usability evaluations to agency and startups from a variety of industries.

• Leader and designer for the launch of Summit academy website. Enhanced the existing experience, hired developers to collaborate, provided the developers the direction. The company got increased website visits and acquired more customers.

• UX and UI Designer for the launch of a mobile app game Ame no Kotoba, for Japanese learners.

• Redesigned a mobile app UI and delivered assets for a blockchain company.