• Owned end-to-end partnership lifecycle for cross-border and tax solution providers — from integration scoping and deal qualification through contract negotiation, technical launch, and merchant adoption

• Served as internal advocate for strategic partner enhancements, aligning product, engineering, legal, and finance stakeholders to prioritize and ship integrations that expand Shopify’s payments ecosystem

• Developed and executed go-to-market strategies for new partner integrations, including launch plans, merchant migration playbooks, and co-marketing coordination

• Defined and tracked KPIs and growth targets for partnership programs, conducting QBRs with partners to measure performance and identify expansion opportunities

• Evaluated new partnership opportunities across the cross-border and payments landscape, assessing strategic fit, commercial viability, and product alignment

• Responsible for scoping new platform integrations for cross border and tax partners, program development, partner integration management, and merchant migration plans

• Aligning and advocating for product partnership enhancements to internal teams

• Managing timelines and go to market strategies on partnership initiatives

• Integration of complex business processes from 3rd party software into NetSuite

• ETL design and translations for large data migration projects

• Analyze user needs and lead project teams in customizing NetSuite software and augmenting native system architecture to support complex system builds

• Detail applications requirements for new Netsuite modules from a user and management standpoint;

• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions;

• Review requirements by working with MHI’s program team, translating requirements into Netsuite solutions and designs;

• Lead team in developing and maintaining software application roadmaps, provide frameworks, and systems architecture as required;

• In charge of both the physical offering sent out by HelloFresh CA and the technical aspects of how the product is developed

• Implemented the internal customer and scoring data structures and reports for Chef's Plate upon acquisition

• Lead the implementation for a custom global ERP solution for new product development

• Main link between product, procurement, marketing, logistics and operations stakeholders to ensure that the offerings align with both budget and vision of HelloFresh

• Analyzed customer and product data through segmentation, NLP, and time series trends to determine methods to improve the overall product.

• Worked with classically trained chefs to improve and automate new product development, reducing the amount of manual work by over 50%.

• Built and maintained reports for both global and local KPIs to ensure each organization could easily draw conclusions for their respective business processes

• Lead the development for HelloFresh CA's personal QA web app