• Leveraged Twilio APIs, GCP Cloud Functions , and React to build a push notifications system that instantly alerts dispatchers of delivery issues, resulting in streamlined order management and improved customer satisfaction.

• Actively contributed to the Real Time Tracking project, which provides carriers and shippers with the ability to see real time updates on an order’s exact latitude and longitude/location while it is currently in progress, utilizing Mapbox, and a custom geolocation algorithm.

• Researched, architected a solution, wrote the tech spec, and implemented a set of updates to the web platform during a major rebuild/rewrite - transitioning from Google Firebase & Redux to GraphQL, Hasura & Apollo.

• Developed and released a teammates page where customers can request to add other team members to their account, which supported additional account creations via the web platform.

• Led a Notes Epic to enable Carriers and Shippers to provide additional information to their orders, improving the communication flow within the platform - entailing frontend and backend business logic.

• Resolved a myriad of tech debt and bugs, including issues stemming from a Twilio SMS integration and workflow.