• Designed and launched a real-time alerting system to enhance issue resolution efficiency.

• Re-architected the scheduling tool, achieving an 80% reduction in scheduling time.

• Led a Scrum team, facilitating sprint planning and mentoring engineers for career growth.

• Developed and deployed a TypeScript GraphQL API, enhancing ticket data unification across 12+ backend services.

• Automated workforce management, saving over 6 hours of manual effort weekly by updating skill profiles for 90+ representatives.

• Refactored a 1,000+ line SQL scheduling service into a maintainable Python service, ensuring full logging and test coverage.-

• Developed an internal development tool to inspect large JSON object

• Allowed the JSON values to be clickable to show additional relevant information

• Increased related development task efficiency by 50%

• Used Python & Flask for the backend API and ReactJS for the frontend

• Created Terraform modules to automate LendingClub’s AWS S3 buckets deployment

• Enabled AWS CloudTrail on LendingClub’s AWS accounts to track developer activities for accountability

• Encrypted LendingClub’s AWS S3 buckets using custom cross-account AWS KMS Key