Design systems

Design Lead contracted to Amazon:

• Designed, built, and launched the Last Mile Experience Design System (0–1) to unify multimodal interfaces across mobile and auto platforms for a seamless driver experience.

• Developed foundational components and reusable patterns to enhance usability and scale across platforms.

• Partnered with design and engineering to align on standards, shared tokens, and component usage, improving consistency and reducing dev time.

• Synthesized user research into polished designs that solved complex problems and exceeded client expectations.

• Contributed to and maintained documentation to evolve the system with user and business needs.

• Created and managed project plans to deliver high-quality work on schedule in an agile environment.

• Validated design concepts through UX research and feedback, ensuring alignment with user needs and accessibility standards.

• Mentored cross-functional teams to deepen understanding of design patterns and improve decision-making.

• Built trust with clients through thoughtful, user-centered design solutions that met project goals.

• Clearly presented work to stakeholders, emphasizing process, outcomes, and user impact.

• Advocated for continuous improvement, driving workflow enhancements and raising design quality.

• Collaborated across teams to provide strategic feedback and ensure consistency with broader design initiatives.

Microsoft CSO, Store Design Studio

• Contributed to the maintenance, strategic planning, and evolution of the Moray Design System within the Microsoft Web Framework (MWF), ensuring accessibility, platform-agnostic, and responsiveness across all Microsoft consumer marketing web pages on Adobe Experience Manager (AEM) and various platforms.

• Spearheaded the creation and integration of design tokens, streamlining product delivery, optimizing team workflow, and bridging the gap between design and engineering.

• Established uniformity across all user interactions by utilizing design tokens, fostering coherence, and amplifying the identity and credibility of our products.

• Conducted ongoing UX research and design to craft engaging marketing and e-commerce experiences, primarily showcased across digital Microsoft storefronts, Microsoft.com.

• Collaborated in co-authoring engineering and accessibility handoff documents and templates, enabling the consolidation of documentation from multiple sources and streamlining handoffs.

Client - (Banfield Hospital)

• Crafted refined new visual designs for web, tablet, and mobile from concept to execution

• Lead design documentation and visual design language in line with established UI patterns.

• Implemented first design system and established new foundational styles and components.

• Executed a new component library shared with internal teams

• Developed an introduction design tokens spec document in collaboration with developers

• Executed live site of design system with documentation

Engaged in collaborative efforts with SMBs, Enterprises, and Consumer businesses to craft and enhance product and user experiences, including the creation of design systems. Tasked with a dynamic role that evolves with each project, encompassing activities such as project ideation, heuristic and usability testing, conducting user interviews, and shaping user interface and experience design. Additionally, I contribute to visual design tasks, including branding and marketing initiatives, ensuring a cohesive and compelling product presentation. Visit https://www.wren-ux.com/ for more info.