• Onboarded 1,500+ new hires, including 300+ SWE interns & apprentices, both in-person and remotely, through a series of presentations, session facilitation, and on-call support to keep students focused, engaged, and motivated; highly-reviewed facilitator (9.8/10 rating)
• Built 10+ well-organized curricula with clever and engaging narratives by defining learning OKRs, balancing entertainment with efficiency, and refining our teaching methodologies, despite constraints like timezones and unfavorable student-teacher ratios; examples include:
◦ Zoo Mode: Exploration of proper software development lifecycle patterns for 4 orgs (Support, QE, Security, Privacy) (9.5/10)
◦ Worst Ride Ever: User empathy training built on a new game platform with over 20 pages of new real-world content (9.5/10)
◦ Job Simulations: Half-day personalized trainings mimicking the actual work of each 3 roles (Frontend, iOS, TPM) (9.5/10)
◦ Slackenger Hunt: Learn company-wide communication processes & culture with Slack (9.6/10)
• Responsible for 10+ all-day onboarding trainings; owned & updated content, facilitated sessions, aggregated & analyzed feedback, and reduced presentation and maintenance burden by writing automations (9.5/10)
• Enabled remote & asynchronous onboarding by developing internal tools to automate curricula quality maintenance, attendance tracking dashboards, and content delivery (AppsScript, Python, Slack API), improving workflow efficiency & reducing project management burden
• Empowered 300+ SWE interns to understand industry-scale software development life cycle by collaborating with 9 SMEs to launch 8 new 1-hour presentations (9.26/10) and equipped all interns with 42 new resources covering 15 general SWE topics
• Onboarded 20 apprentices and 50+ mentors & managers for the apprenticeship program by optimizing and orchestrating our 5-week training curriculum, writing detailed handbooks, and developing and launching an exhaustive interactive training module (9.5/10)
