• Led design for Frontier AI Agent initiatives, shaping end-to-end agent experiences from intake to launch.

• Drove cross-functional design process with PM and Engineering to translate agent concepts into shippable solutions.

• Defined UX patterns and design guidelines for scalable AI agent experiences across teams.

• Drove UX design and development handoff for AI-powered accelerators, aligning cross functional teams to driver solutions that support sales motions and business adoption.

• Created user research initiatives including surveys, interviews, and focus groups to uncover key user needs and identify strategic opportunities for product improvement.

• Lead designer for end-to-end projects in Windows Widget with over 600M users base. Coordinated cross-functional team collaboration and backlog meetings, and shipped over 5 features.

• Led the design process for integrating widgets on the Windows 11 Lock screen, improving content discoverability and providing glanceable information, contributed over 2M visitors

• Participated in multiple design sprints envisioning content integration and AI into Copilot, and delivered vision deck presentation to leadership and received positive feedback

• Lead designer driving Edge browser related working items, meeting with pm weekly for project triage and prioritization, creating design iterations and collaborating with pm and dev team for implementation

• Designed and launched the Edge NTP settings and video background to enhance user delight

• Developed and implemented a multi-location design for Edge NTP

• Developed a chatbot service in Microsoft App Store and website to help customers better shop and find the right products

• Collaborated closely with research and product teams to design online survey and usability testing to understand user's needs and receive feedback on design options

• Designed the e-commerce conversational UI stylesheet and design patterns

• Designed wireframes and UI style guide for an iOS mobile app to create a platform for planters to ask questions, receive feedback and get connected

• Conducted field interview with patients and created digital clickable prototypes for vessel-related medical product by using Principle and Invision