• Lead product design for Intuit CRM platform

• Owned sales-tech lead management and data foundation domain.

• Design end-to-end agentic AI features to support B2B customer data insight, product recommendations and sales co-pilot guidance.

Designing and developing fun web apps and AI-powered tools—driven by UX principles and a passion for innovation.

Current projects:

1. Building Lemma(YC startup)’s MVP – Collaborating with founders to define product vision, user flows, wireframes, and prototype core experience of an interactive AI tool using ai agents to streamline survey creation

2. Mercor Visual Design Expert – Training AI models to better process visual design details via annotation rewrite.

tools: Figma, Cursor, V0, lovable, Recraft, midjourney, etc

• Led the design of innovative, 0–1 product experiences for cloud operators and enterprise customers, focusing on clarity, usability, and long-term vision.

• Designed a modular usage management system that addressed the most-requested customer need and scored 4.5/5 in user testing satisfaction.

• Explored new product ideas and flows through rapid prototyping, translating user problems and business insights into interaction concepts.

• Collaborated with cross-functional teams to iterate on complex B2B systems, delivering polished experiences under technical constraints.

• Reimagined a license registration system to eliminate misuse and reduce revenue loss by 30%, achieving business and UX goals without added customer burden.

• Regularly presented product concepts and design strategies to leadership, aligning stakeholders around a unified product direction.

Commerce Experience Design

Focused on enhancing the customer experience in SaaS commerce by designing seamless onboarding, purchasing, and management flows, and integrating new partner offerings.

Projects Highlight

Usage Management Domain Owner: Designed and launched the first Subscription Usage Management tool in both on-prem and cloud portal. Designed 1-N feature for proactive subscription management, allowing users to set custom overage alert thresholds, which led to a 40% reduction in support tickets and a 25% increase in user satisfaction.

GCVE Onboarding & Configuration: Designed and delivered the 0-1 experience for Google Cloud VMware Engine (GCVE) within the VMware Cloud Console, contributing to a key business goal and successfully launching in April 2022.

Commerce Research Leadership: Led quantitative research efforts, including customer feedback sessions with 250+ participants at Explore 2023 and the first commerce area study with 200+ valid respondents, driving data-driven design decisions.

Lifecycle Management Design

Lead designer for Cloud Operation Console, specialized in creating tools that support operators and SREs in maintaining data center stability and reliability, improving operational efficiency.

Project Highlight

SDDC Timeline Tool: Created a consolidated timeline view for SREs, improving incident response efficiency by reducing portal switching efforts by 86%. The tool saw rapid adoption, with 10 teams onboarded within six months.