Lead UX strategy, research, and design for enterprise applications across finance, government, tax, healthcare, and nonprofit sectors. Transform complex, outdated workflows into intuitive, accessible, and scalable digital experiences that reduce operational friction and improve team efficiency.

Drive discovery, user research, journey mapping, prototyping, and accessibility audits to align product decisions with business goals. Design dashboards, workflows, and data visualizations in Figma and Figma Make, validating concepts quickly through interactive prototypes that clarify requirements and reduce engineering rework.

Create clear design documentation and reusable components that accelerate delivery and strengthen system consistency. Support implementation by converting validated concepts into functional prototypes with modern tools (React, Vite, Next.js, Bootstrap, Tailwind), ensuring design intent translates smoothly to development—without shifting focus away from design leadership.

✅ Reduced task times across key workflows by 30–50% through simplified navigation and unified flows.

✅ Lowered engineering rework by 25–40% with clear prototypes and structured design documentation.

✅ Increased user adoption by 30%+ via intuitive, WCAG-aligned interfaces.

✅ Improved decision-making accuracy with redesigned dashboards and surfaced insights.

✅ Strengthened operational efficiency by streamlining multi-step processes across enterprise teams.

✅ Achieved a 220%+ increase in nonprofit grants through research-led experience improvements.

✅ Cut campaign costs by 38% using analytics-driven UX testing and optimization.

Headhunted to lead UX design for global enterprise-level applications, including wealth management, financial advisory, investor billing, HR, and client services platforms. Collaborated with product managers, stakeholders, tech and end-users to create prototypes and user journeys and journey maps that aligned with user and business goals for new and existing systems. Transformed complex ideas into engaging and intuitive scalable designs adhering to W3C/WCAG standards and a design system, driving product adoption and operational improvements.

✅ Designed a global HR CRM system, reducing manual processes by 33%+ and improving decision-making while managing stakeholders and conflict resolutions.

✅ Optimized workflows for client service agents, enhancing issue resolution speed by 22% for investment clients.

✅ Developed a component-based design system for HR applications, fostering consistency and scalability.

✅ Contributed to the launch of an AI-human hybrid chatbot for E-Trade, driving over $10M+ (over ten millions) in upsell revenue for clients and the firm.

At Geniant I’ve worked with a variety clients including in the financial space providing strategic design guidance of very large complex enterprise applications catering to internal and external users. From discovery, research, concepts, usability testing, and quality assurance to launch we deliver quality user experiences while adhering to the design systems and W3C/WCAG accessibility guidelines.

Lead workshops, research and many successful launches with data driven decisions exceeding expectations for all stakeholders (users, business, leaders and developers)

Worked on projects for Samsung, Budweiser, Kelloggs, IceBreakers, Oppenheimer, and many more.

Entrusted to redesign data analysis tools and research platforms for hedge funds, enterprises, and investors, focusing on usability and advanced machine learning integration. Conducted user research to devise streamlined workflows and branding strategies, enhancing product-market fit. Collaborated with stakeholders to bridge technical and business objectives, ensuring successful product delivery.

✅ Created simplified and advanced data pathways, making market research tools accessible and less intimidating for 50%+ of users.

✅ Revamped backend workflows for data scientists, improving data processing by 2+ days and reducing SQL query dependency.

✅ Elevated client-facing branding, interface and interaction design for consistency, boosting user satisfaction and engagement.