Supervise and provide support to over 400+ students in a large residence hall, fostering a safe and inclusive living environment

Built and shipped core features for an AI voice assistant platform that provides businesses with 24/7 inbound call handling, lead capture, FAQ responses, and appointment scheduling.

Designed and implemented AI conversation flows and call logic to create human-sounding phone agents that integrate with existing business tools and workflows.

Collaborated directly with customers and stakeholders to translate operational pain points into technical requirements, prioritizing features around lead qualification, intake automation, and scheduling.

Supported early customer onboarding and pre-sales conversations by explaining technical capabilities, gathering feedback, and iterating quickly on product behavio

Built high-throughput data pipelines using Kafka, Spark, and Scala to support the data engineering team for processing in-store operations, handling over 2 million records daily across 1,900+ stores

Delivered a solution that reduced data latency by 20% and saved an estimated $500,000+ annually in operational overhead through improved data reliability and efficiency

An active member in a community focused on community building, academic support, and the career development of over 1600 underrepresented undergraduate students dedicated to pursuing technical careers upon graduation.

Selected for a highly competitive program designed to prepare underrepresented students for careers in technology and corporate leadership.

Participated in intensive training sessions focused on tech, networking, and professional development.

Engaged with industry professionals through workshops, mentoring, and networking events, gaining valuable insights into the technology sector.

Developed skills in leadership, communication, and teamwork, while receiving guidance on career advancement in tech and corporate environments.