• Engaged in computer science–focused events and built connections with software engineers to gain industry insight and strengthen the skills needed to advance my career.

RFCUNY Internship

• Improved my elevator pitching skills further by convincing customers to apply for the Navyist Rewards Credit Card which offers benefits to their shopping and will add discounts to their purchases when they get approved

• Increased customer satisfaction by 40% in three months by improving their shopping experience by offering them shopping bags, improving the return system at our registers, and gaining communication skills

• Interacted with customers, both on-call and in-person about sales and helping them out whenever they need help on a specific item in the store, and would assist them with help while cashiering throughout the day.

• Nominated as the Employee of the month in October 2024.

• Worked efficiently on processing and running the returns to the store floor while maintaining cleanliness throughout the workspace

• Gained 2 years of customer service.

• Conduct short, on-camera recorded conversations (2-4 minutes) across diverse topics to generate high-quality training data for AI research

• Demonstrate clear communication, adaptability, and conversational fluency to support the development of advanced language models

• Managed task scheduling, track completed sessions, and ensure timely submission of approved work for compensation