Experience
2023 — Now
2023 — Now
New York, United States
• Led redesign of product architecture tool for more than 200,000 applications and serving 220+ architects at Chase with >94% adoption in the first 30 days.
• Designed and owned the Product Transformation Intelligence Hub and Discovery Coach LLM to accelerate adoption of modern product development techniques, and guide product org of >30,000 to create more mature and customer-centric products with >80% product teams responding that they feel empowered.
• Developed and facilitated workshops and design challenge for inaugural Design Development Program with >90% satisfaction among cohorts, creating structured pathways for diverse talent entering product design. Mentored entry-level design analysts through comprehensive zero-to-one projects.
2021 — 2024
2021 — 2024
• A SaaS for small-to-medium scale automotive servicing businesses to streamline operation and automate customer communication right from their phones.
• Designed product from scratch, established cross-platform design system, and scaled product to 300+ businesses.
2021 — 2021
2021 — 2021
New York, United States
• Through FinTech Experiential Learning Project at NYU Stern.
• Researched and designed innovative crypto payment product with PayPal-provided data. Proposed interactive prototype that showcased full integration with Venmo experience and design system.
• Presented to leadership at PayPal and received positive feedback on design and product experience.
2019 — 2020
2019 — 2020
Brooklyn, New York, United States
• Led product design and shipped products for two startups from product discovery and definition to platform release.
• Conducted stakeholder interviews, competitive analysis and usability testing. Synthesized research data and iterated from wireframes to animated interactive prototypes to handoff.
2018 — 2019
2018 — 2019
Greater New York City Area
• Worked with senior director and research team in developing, designing and testing SiriusXM’s next-gen connected in-car experience 360L.
• Secured key partnership with Asia-Pacific car manufacturer with model- specific design proposal and prototype that brought full-feature 360L to existing design system and hardware control.
• Led end-to-end project with Tier-1 Supplier to integrate 360L as part of their next-gen infotainment solution SPYDER 2.0, demoed at CES 2019 .
Education
New York University
Master's degree
New York University