• Led designs for Meta's internal metrics platform, including metrics developer experience, metric review and metric go-to-market work stream, resulting in significant time savings and fundamental metric quality increased.

• Designed and led the recreation of MassMutual’s ServiceNet, which helped 7,000+ financial advisors complete transactions digitally and reduced service center calls by ~35%.

• Planned and co-launched 3 remote usability tests with 20+ financial advisors to improve UX/UI.

• Build a design system for MassMutual 2B products ecosystem.

• Created and tested shopping experience on wayfair.com for millions of users, focusing on search, browse, product filter, and personalization with design process managed in agile framework.

• Successfully applied user insights to improve experience and increase key business metrics, like Conversion Rate +2.19%, Add to Cart Rate +2.33%, PDP View Rate +0.74%.

• Planned and launched 70+ user tests and provided guidance for 15+ A/B tests.

• Created UX/UI design for an internal transcription/annotation tool, enabling Google researchers to process high quality100+ hours of raw audio data to train ML dialog language models, which contributed to Google AI.

• Designed visual communication materials, slide template, logo and internal website for Google team.

• Conducted UX/UI design for digital clients, including China Construction Bank and Huawei Consumer website redesigns.

• Designed user interface guidelines and design system, principles, components and conducted handoff training.