• Implemented data visualization techniques to present complex information in an easily digestible format, resulting in improved decision-making processes.

• Worked closely with stakeholders to gather requirements and translate them into user-centric design solutions.

• Conducted focus group and user testing sessions to gather feedback, identify pain points, and iteratively improve the platform's usability.

• Collaborated with a cross-functional team, including developers and project managers, to ensure seamless integration of design elements and functionalities.

• Contributed to the development and maintenance of design documentation, ensuring a cohesive and standardized approach across the platform.

• Orchestrated the development of an innovative VR intelligent semiconductor training platform, closely aligning with MIT's instructional strategy.

• Developed wireframes, mockups, and prototypes to enhance the user experience, incorporating features such as instructor-led content, interactive courses, assessments, and simulations.

• Implemented a user-centric approach by continuously refining prototypes and high-fidelity visuals based on qualitative and quantitative analysis, resulting in improved usability and learner engagement.

• Fostered collaboration and partnerships within cross-functional teams, orchestrating discovery sessions and brainstorms to explore innovative design ideas and concepts.

• Played a pivotal role in shaping new design guidelines, ensuring a cohesive and user-friendly interface across all platform features.

• Conducted research and performed heuristic evaluations based on the analysis of over 30 user needs and behaviors. Leveraged web analytics tool (Hotjar) to pinpoint pain points and utilized data-driven insights to identify promising areas for improvement.

• Revamped check out workflow to simplify the experience and streamline the user journey.