As a product manager at Value Added Service Department, I worked as a consultant to game operation managers. This experience strengthened my communication, data analytics, and product management skills. I actively communicated with clients to help them identify business problems and define key metrics to track business performance. I also transformed data into information and most importantly, actionable solution plans. Through the analysis of user behaviors, I helped clients improve the metric performance and understand the root cause of the metric changes for product optimization.

In the three-month practicum, I partnered with the growth analyst at IFTTT to leverage user location and behavior data to understand users' product adoption pattern and geographical footprint. I also conducted secondary research to understand key stakeholders' needs and concerns about entering the international market. In the end, I proposed an international expansion prioritization strategy that is based on the understanding of user behaviors and partner intentions. I used R to analyze product usage and user location data in the process.