Designed and developed frontend-facing and public REST APIs for the Work Management domain using C# and Python, integrating with multiple Seismic microservices and web clients to improve task orchestration and user productivity.

Built and maintained Kafka producers and consumers to support asynchronous workflows, including data synchronization, multi-channel notifications (email, web, Slack, Teams), webhook delivery to customer applications, and user activity logging.

Applied AI-assisted development workflows using GitHub Copilot Agent Mode with Claude models to accelerate refactoring, test generation, and exploration of implementation approaches, while retaining ownership of system design, API contracts, and production readiness.

Maintained high code quality through unit testing (xUnit) and feature-level validation, ensuring reliable behavior across service boundaries.

Implemented production observability using New Relic logs, alerts, distributed tracing, and dashboards; improved service performance by tuning pod configurations and reducing payload sizes to lower response latency.

Authored technical design documents and API specifications in Confluence, and collaborated with cross-functional teammates through regular design reviews and weekly syncs to ensure alignment and maintainability.

Built and maintained GraphQL APIs for the web backend using Python (Flask, Graphene), enabling flexible data access patterns for frontend applications.

Managed Azure cloud infrastructure for integration testing and demos, and implemented GitLab CI/CD pipelines for containerized frontend and backend services using Docker.

Generated machine learning features for non-performing loan prediction by applying graph analytics on Graphen’s graph database, contributing to downstream risk modeling and analysis.

Improved the WebAccess web application by optimizing response times, addressing security vulnerabilities, and implementing new UI features to enhance usability and reliability.

Developed device communication libraries for the WebAccess SCADA platform, enabling efficient remote monitoring and control of industrial devices.

Integrated real-time NVR video streaming and PTZ control into the WebAccess HMI, supporting advanced surveillance and industrial monitoring use cases.

Supported senior civil service training workshops and facilitated trainee selection processes.

Translated English documents to support supervisors and colleagues, ensuring effective communication with international civil service training institutes.

Led discussion sessions for 15-20 undergraduate students, teaching core Linux operating system concepts.

Conducted weekly office hours to provide individualized support on homework, programming assignments, and exam preparation.

Developed exam questions and evaluated midterms and finals to assess student understanding.