I create enterprise solutions for Cisco Webex, with 5 years of experience in B2B products and AI-powered automation. Passionate about user advocacy and delivering high-quality products, I excel in streamlining holistic design processes from concept to completion.

Experience

WebexSenior Product Designer

2021 — Present

Santa Clara, United States

Led the enterprise design of Webex troubleshooting experiences, including Live Meeting Monitor, Alert Center, Diagnostics, and AI experiences. Collaborated with multi-disciplinary teams to deliver over 20 enterprise B2B solutions, impact 36,000+ organizations.

WebexProduct Designer

2020 — 2021

Santa Clara, United States

Collaborated with cross-functional teams, including research, product management, and engineering, to emulate, develop, and implement vital-to-use features in Control Hub Monitor, ensuring quality assurance and user satisfaction.

AppDynamicsProduct Designer

2019 — 2019

San Francisco, United States

Designed high-impact customizable landing page experiences for a B2B SaaS platform, enabling enterprise customers to create applications performance reports with personalized templates.

Vagabonds VenturesUser Experience Designer

2019 — 2019

New York, United States

Daoban Ctrip 道伴携程UX Design Intern

2018 — 2018

Beijing, China

Education

Pratt Institute

Master of Science

Cornell University

Certificate

2021 — 2021