· Built custom scripting packages to install or configurate workstations for client endpoints

· Investigate and resolve tickets related to workstation security remedations

· Improve internal processes for RRM development, as well as enhancing scripting automatin (PowerShell and Connectwise Automate)

· Perform scheduled routine maintenance and system administration tasks

· Investigated solutions for better tools and processes for Remote managment of assets

· Impendated new technologies and applicaitons used for workstation security and managment.

· Regularly monitor and troubleshoot critical network and server infrastructure problems

· Investigate and resolve tickets from the on-site Help Desk

· Perform daily checks of backup, data replication, and security processes (Storage Craft Shadow Protect, Image Manager and Shadow Control)

· Perform scheduled routine maintenance and system administration tasks

· Coordinate with vendors and clients to repair and upgrade systems, generate reports on hardware and software inventory, system availability and utilization, and other key metrics (Windows Patching, Connectwise Manage, Automate and Control)

· Improve internal processes for monitoring and maintenance, as well as enhancing scripting automation (PowerShell and Connectwise Automate)

A full-time systems administrator who managed and maintained a 100+ server environment (Windows/2003/2008/2012), ensuring 99.9% or better uptime. Evaluated, monitored and enhanced IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity. Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plans. Assisted with training new employees in operations including server issues, hardware issues and reporting. Provided customer support to Blue Cross application owners to ensure courteous, efficient and reliable customer service. In addition to Windows OS support, I provided health checks for SAN Arrays (IBM, EMC, Hitachi) and first level support for VMware hosts and VMware Guests.

This selective training program is designed to identify talent and grow entry level IT professions over a six month intensive ‘boot camp’ style training course.

Chosen from over 1,000 candidates as a high potential employee for program entry. Gained hands-on lab exposure as well as classroom instruction on over 15 unique enterprise technologies including: MS AD, GPO, Server 2008R2, F5 BigIP, SANS, NAS, VMware, WebSphere, Cisco IOS, McAfee endpoint protection, and more. Earned three CompTIA certifications (A+, Network+, Security+).

I developed computational tools to examine new imaging data from the Hubble Space Telescope, in an effort to explore circumstellar disks around nearby stars, this pipeline of computational tools was coded in the IDL programming language. My main job was to modify and optimize an algorithm, the Locally Optimized Combination of Images (LOCI), that enables one to combine tens or hundreds of digital images in a manner that strips away the overwhelming light from the parent star, while leaving intact the faint light from the surrounding disk.