Laid off due to 50% reduction in force, COVID-19
• One of four developers on the Onboarding Journey team tasked with transforming the onboarding experience for new customers at Toast. Reduced the time it takes for a new customer to onboard from a potential opportunity to a fully functional Toast customer and save hours of time Toast employees need to spend in manual work. This project went GA to all of our sales org right before I left and had over 300 successful restaurant go lives in around a 6 month period.
• Developed onboarding journey using mainly Kotlin, React, GraphQL, dynamodb with some Node and Java.
• Some major features I helped directly with included self schedule-able appointments, menu upload, guided surveys to replace manual calls with Toast reps, enhancing the restaurant create process.
• The last project of mine with Toast was creating an onboarding portal for Toast and non-Toast customers who wanted to enable curbside pickup and online ordering during this COVID-19 pandemic that was developed in a week of time with another teammate. Since being launched, this portal had helped over 300 restaurants onboard themselves to Toast in this unprecedented time.