Madison, Wisconsin, United States
• Launched a new Estimates module to allow patients to create personalized price estimates for medical procedures using Typescript, React, and C#/.NET
• Developed and maintained the Estimates React components library to facilitate the MVVM design pattern
• Redesigned a new user interface for the Claims module to improve usability and accessibility
• Streamlined outdated Claims adjudication workflows using Caché and C# to increase performance
• Conducted 10+ usability interviews, contextual inquiries, and A/B tests
• Collaborated closely with UX designers, UX researchers, and project managers